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How can I tell that my support ticket went through?

Sorry, but I can’t tell if my support ticket went through. It’s REALLY hard to figure out how to even submit a support ticket.

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Banner Box Link Isn't Working with Mail Chimp Like on Your Demo Page.

Using your demo content, I’m trying to emulate some of the features you have incorporated into the demo that my client likes. I’m using the Banner box on the front page, but for the life of me, I...

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Reply To: How can I tell that my support ticket went through?

Hi You can open the forum and see your ticket . http://take.ms/eqXT8 also check Topics Started Thanks The quality of an answer depends significantly on the quality of the question. If you ask correct...

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Reply To: Banner Box Link Isn't Working with Mail Chimp Like on Your...

Hi Please check this http://snoyak.com/test-2/ Thanks The quality of an answer depends significantly on the quality of the question. If you ask correct questions, you will help people to understand...

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Reply To: Banner Box Link Isn't Working with Mail Chimp Like on Your...

I have it working in the footer. That’s not the problem. Is there a way to incorporated Mail Chimp into the Banner Box? I’m trying to emulate what you have on your demo site. See screen shots....

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Reply To: Banner Box Link Isn't Working with Mail Chimp Like on Your...

Please use row setting http://take.ms/N4KLr Thanks The quality of an answer depends significantly on the quality of the question. If you ask correct questions, you will help people to understand you...

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Reply To: Banner Box Link Isn't Working with Mail Chimp Like on Your...

I’m sorry. I must not be explaining myself clearly. I don’t want to change the color of the banner box to red, I want the button’s functionality to work. I want to link the button to the newsletter...

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Reply To: Banner Box Link Isn't Working with Mail Chimp Like on Your...

Add an ID for ROW with the newsletter and  add  anchor in banner link . Thanks The quality of an answer depends significantly on the quality of the question. If you ask correct questions, you will...

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Reply To: Banner Box Link Isn't Working with Mail Chimp Like on Your...

I’m sorry. I’m still not getting this. I tried putting in the following as an anchor: Link Text It just bounces in place, and when I go to check it out, it keeps defaulting to the attached screen...

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Reply To: Banner Box Link Isn't Working with Mail Chimp Like on Your...

Unfortunately I don’t know what you want and how I can help you . Perhaps you should hire a specialist to customize your site . Thanks The quality of an answer depends significantly on the quality of...

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Reply To: Banner Box Link Isn't Working with Mail Chimp Like on Your...

Please try use mail mailchimp documentation https://kb.mailchimp.com/lists/signup-forms/host-your-own-signup-forms Thanks The quality of an answer depends significantly on the quality of the question....

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Reply To: Banner Box Link Isn't Working with Mail Chimp Like on Your...

I very much appreciate the time you have given me, and I apologize if I haven’t been clear. I have mail chimp working in the footer, so I have it set up correctly. I am attaching two screenshots that...

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Reply To: Banner Box Link Isn't Working with Mail Chimp Like on Your...

Please try to follow the documentation mailchimp documentation and use this link http://take.ms/SyrJm https://kb.mailchimp.com/lists/signup-forms/host-your-own-signup-forms Thanks The quality of an...

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Font Icons Loader plugin is missing

Hi, I followed your instructions in order to correctly install the theme but the plugin “<span style=”font-family: Lato, ‘Helvetica Neue’, Helvetica, Arial, sans-serif;”>Font Icons Loader” is...

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Reply To: Font Icons Loader plugin is missing

Hi Please check https://www.dropbox.com/s/1lmb4kyxgtlw5yc/font-icons-loader.zip?dl=1 Thanks The quality of an answer depends significantly on the quality of the question. If you ask correct questions,...

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Issue with price update after change size.

Hi, one of my friends have a website that I support now, and there is one issue with price update after some updates was on website.   website on custom nginx server from this tutorial –...

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Reply To: Issue with price update after change size.

Hi Please update and use latest theme version http://support.templines.com/knowledge-base/how-i-can-automatic-upgrade-template/ Thanks The quality of an answer depends significantly on the quality of...

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Reply To: Issue with price update after change size.

the problem is that I did what you asking, but I cant see the xsport theme is installed.  My current version is pretty old – version 1.3.1 – you can see it in screens, maybe I need to change manually...

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Reply To: Issue with price update after change size.

if I install it manually, I can’t even preview it. it just stuck on loading Attachments:You must be logged in to view attached files.

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Reply To: Issue with price update after change size.

Please give me admin access. Thanks The quality of an answer depends significantly on the quality of the question. If you ask correct questions, you will help people to understand you immediately and...

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Reply To: Issue with price update after change size.

as I see you already have them? you can mess around, there is full backup. of whole server. Private Content Hidden

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Reply To: Issue with price update after change size.

Please check https://spearfisher.ie/shop/salvimar/salvimar-atlantis/# Thanks The quality of an answer depends significantly on the quality of the question. If you ask correct questions, you will help...

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Reply To: Issue with price update after change size.

thanks great. thanks you very much. new version of web is working now muuuch faster.   thanks you Alex! Private Content Hidden

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Reply To: Issue with price update after change size.

my paypal id: prestazilla@gmail.com Thank you very much for appreciating our work 😉   The quality of an answer depends significantly on the quality of the question. If you ask correct questions, you...

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Reply To: Issue with price update after change size.

thanks Private Content Hidden

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Reply To: Issue with price update after change size.

Спасибо!!! The quality of an answer depends significantly on the quality of the question. If you ask correct questions, you will help people to understand you immediately and get answers quickly!

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Video not showing up

On our website: https://www.aquariusscuba.com/video-gallery/ the latest video we just added is not showing up. You can only see the link.   Private Content Hidden

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Reply To: Video not showing up

Hi Please disable all your cache settings and check . Thanks The quality of an answer depends significantly on the quality of the question. If you ask correct questions, you will help people to...

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Reply To: Video not showing up

Still not working.. i used a Youtube link instead and it worked. maybe something with the theme   Peter

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Reply To: Video not showing up

It works well for me . http://take.ms/8hzOT Thanks The quality of an answer depends significantly on the quality of the question. If you ask correct questions, you will help people to understand you...

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